Cancellation and Refunds

At Larvasoft Tech LLP, we strive to provide the best possible service to our customers. However, we understand that circumstances may arise where you need to cancel a service or request a refund. Please review our policy below to understand your options.

1. Cancellation Policy

• Service Cancellation:
  You may cancel your service at any time by contacting our customer support team at support@larvasoft.com. Please provide your order details and reason for cancellation.
  • If the service has not yet been initiated, you may be eligible for a full refund (see Refund Policy below).
  • If the service has already been initiated, cancellation may result in partial or no refund, depending on the work completed.
• Subscription Cancellation:
  For subscription-based services, you may cancel your subscription at any time. Cancellations will take effect at the end of the current billing cycle, and no further charges will be applied. Refunds for unused portions of the subscription are not provided unless otherwise stated.

2. Refund Policy

• Eligibility for Refunds:
  Refunds are issued under the following circumstances:
  • The service was not provided as described or agreed upon.
  • The service was canceled before initiation.
  • There was a technical error or issue on our end that prevented the service from being delivered.
• Non-Refundable Situations:
  Refunds will not be issued in the following cases:
  • If the service has already been partially or fully completed.
  • If the cancellation request is made after the agreed-upon service period.
  • For digital products or downloadable content that has been accessed or downloaded.
  • For subscription fees after the service has been used during the billing cycle.
• Refund Process:
  To request a refund, please contact our customer support team at support@larvasoft.com with your order details and reason for the refund request. We will review your request and respond within 7-8 days.
  • Approved refunds will be processed within 3-4 days and issued to the original payment method.
  • Refunds may take additional time to appear in your account, depending on your bank or payment provider.

3. Exceptions

• Force Majeure:
  We are not liable for delays or failures in service delivery due to circumstances beyond our control, such as natural disasters, pandemics, or other unforeseen events. In such cases, refunds will be evaluated on a case-by-case basis.
• Disputes:
  If you are dissatisfied with our decision regarding a refund, you may escalate the issue by contacting support@larvasoft.com. We will work with you to resolve the matter fairly.

4. Contact Us

If you have any questions about our Cancellation and Refunds Policy, please contact us at:

• Email: support@larvasoft.com
• Phone: 8928286350